- Overview of Terms
Welcome to the EZAVI LLC website. This website is operated by EZAVI LLC (hereinafter referred to as “we,” “the Company,” or “EZAVI”) and is primarily dedicated to the display and sale of luggage and related travel organization products.
These Terms and Conditions apply to your access to and browsing of this website, as well as your purchase of products and use of related services. By accessing this website or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please discontinue your use of this website and its related services.
We reserve the right to modify these terms to the extent permitted by applicable law. Updated terms will be posted on the website and shall take effect upon publication or as of the specified effective date, unless otherwise required by law.
- Company Information and Ownership
EZAVI LLC is the entity operating the luggage sales business on this website, responsible for website operations, product sales, order management, and related customer service.
Unless otherwise explicitly stated or provided for by applicable law, all operational rights, brand identifiers, website content, and materials created by or legally licensed to EZAVI LLC are owned by or authorized for use by EZAVI LLC.
Purchasing products through this website does not grant you ownership of EZAVI LLC’s trademarks, brand assets, website content, commercial identifiers, or other intellectual property. Upon delivery, you acquire ownership of the physical products purchased, but this does not confer any rights to the associated intellectual property.
The transfer of ownership for any product shall be governed by applicable law and the specific terms agreed upon for the transaction.
- Product Information and Sales
EZAVI LLC is committed to providing clear and accurate information regarding its luggage products, including product names, specifications, dimensions, capacity, materials, features, pricing, and other relevant details.
We make reasonable efforts to ensure that product descriptions and images accurately reflect the actual items. Please note that minor visual discrepancies may occur between product images and the physical items due to factors such as display device settings, lighting conditions, or variations between production batches. Such discrepancies do not affect the rights to which consumers are entitled under the law. Before placing an order, customers should carefully review the product descriptions, specifications, pricing, and other purchase information provided on the product page. Should you require further information about a product, please feel free to contact us using the contact details provided on our website.
Nothing in these terms shall exclude or limit any mandatory rights granted to consumers under applicable law.
- Order Confirmation and Processing
Once a customer submits an order, we will process the purchase request based on the information provided. The submission of an order does not necessarily constitute final acceptance of that order.
To the extent permitted by law, in the event of product unavailability, clear errors in pricing or product information, unauthorized payment, a reasonable risk of fraud, or other circumstances that prevent the proper fulfillment of an order, we may contact the customer to verify information, pause processing, or cancel the order.
If an order has been paid for but cannot be fulfilled, we will issue a refund in accordance with applicable law and our relevant refund policy.
It is the customer’s responsibility to ensure that the name, contact information, billing details, and delivery address provided are accurate, complete, and valid.
- Payment Terms
Product prices, applicable taxes, shipping fees, and any other amounts due will be clearly displayed during the checkout process.
Customers must complete payment at the time of order submission using one of the payment methods provided on the checkout page. An order will only proceed to the next stage of processing once all payment and confirmation requirements have been met.
We may process online payments through third-party payment service providers. Such transactions may be subject to verification, security audits, and risk control procedures implemented by these providers.
Customers must ensure that the payment method used is legal and valid, and that they are authorized to use the corresponding payment account or instrument. We will never request that customers make payments through channels not authorized by this website.
In the event of a payment failure, duplicate charge, or other payment-related issue, customers may contact us to verify transaction records and seek assistance.
- One-Time Purchase and Billing Terms
Luggage products sold by EZAVI LLC are offered on a one-time purchase and payment basis; they do not constitute a subscription service or an automatically recurring payment arrangement.
Unless otherwise explicitly stated on the checkout page for a specific product—and agreed to by the customer—the following applies:
Each order is billed on a one-time basis, covering only the items selected by the customer and the specific charges explicitly listed for that order. We do not automatically charge customers recurring subscription fees or membership renewal fees simply because they have completed a single purchase.
Any subsequent purchase is considered a separate, new order, requiring the customer to proactively place a new order and complete the corresponding payment.
Before making a payment, customers should verify the product price, quantity, taxes, shipping costs, and the total order amount.
In the event of an order requiring a refund under the law, a duplicate charge, or a confirmed payment error, we will address the matter in accordance with applicable laws and relevant policies.
Payment records may be retained by us and our payment service providers in compliance with their respective legal obligations and business requirements.
- Order Cancellation, Returns, and Refunds
Customers wishing to cancel an order, request a return, or seek a refund must submit their request in accordance with the cancellation, return, and refund policy published on this website.
For orders that have not yet been processed or dispatched, we will evaluate cancellation requests within the scope permitted by applicable policies and laws.
For items that have already been dispatched, customers must follow the established return process. Eligibility for returns, requirements regarding the condition of the items, responsibility for return shipping costs, as well as the timing and method of refunds, shall be governed by the policies published on this website and applicable laws.
If a product is defective, does not match the order, or in any other situation where we are legally liable, we will provide an appropriate resolution in accordance with applicable laws.
Nothing in these terms limits a consumer’s statutory right of withdrawal, legal right to return goods, guarantees regarding product conformity, or any other non-waivable rights.
- Intellectual Property and Ownership
Intellectual property related to this website includes, but is not limited to:
Brand names, trademarks, logos, and commercial identifiers belonging to EZAVI LLC.
Textual content, brand introductions, product descriptions, and original promotional materials found on the website.
Website page designs, layouts, graphics, icons, and visual assets owned by or legally licensed to EZAVI LLC.
Software code, database structures, functional modules, and related technical content that are protected by law.
Other intellectual property and related rights created by, legally acquired by, or licensed for use by EZAVI LLC. Unless otherwise expressly agreed upon in writing, all intellectual property rights mentioned above that are owned by EZAVI LLC remain the exclusive property of EZAVI LLC. Trademarks, brands, images, or other protected materials belonging to third parties remain the property of their respective legal owners.
Without prior written permission from EZAVI LLC or the relevant rights holder, no one may copy, reproduce, modify, distribute, sell, commercially exploit, or otherwise use protected content in an unauthorized manner, except as expressly permitted by applicable law.
The purchase of a suitcase grants the customer the right to use and dispose of the physical product purchased; it does not constitute a transfer or license of any of EZAVI LLC’s brand assets, website content, product images, trademarks, or other intellectual property rights.
If you believe that any content on this website infringes upon your intellectual property rights, please submit a formal notice along with proof of your rights via the contact information provided on the website. We will review and address the matter in accordance with applicable law.
- Acceptable Use
Customers may use this website for lawful purposes, including browsing products, inquiring about personal or commercial purchases, placing orders, making payments, tracking shipments, and engaging in routine communications related to their purchases.
When using this website, you must comply with all applicable laws and regulations, these Terms, and any legal requirements stipulated by third-party service providers.
You may not use this website to engage in fraud, infringement, illegal transactions, or any other activities that harm the legal rights and interests of our company, other customers, or third parties.
- Prohibited Activities and Consequences of Violations
When using this website, you may not:
Submit false, misleading, or unauthorized order information.
Use payment methods that have been stolen, are unauthorized, or were otherwise obtained illegally.
Attempt to gain unauthorized access to the website’s backend, servers, customer data, or other protected systems.
Distribute malware, viruses, or any other content that may interfere with the proper operation of the website.
Copy, sell, modify, or commercially exploit the website’s protected content without authorization.
Use automated tools to scrape website data in an unreasonable manner or otherwise disrupt the website’s services.
Engage in fraud, money laundering, privacy violations, intellectual property infringement, or any other unlawful activities.
Otherwise harm the legal rights and interests of EZAVI LLC, other customers, payment service providers, or third parties. If we have reasonable grounds to believe that these Terms have been violated, we may, to the extent permitted by applicable law, take appropriate measures. These may include requesting additional verification information, suspending relevant transactions, restricting access to the website, cancelling orders for which there are legitimate grounds for cancellation, or reporting suspected illegal activity to the relevant authorities.
For orders that have been paid for but remain unfulfilled, we will process refunds in accordance with applicable law and relevant policies. No such restrictions or actions shall be construed as exempting us from liabilities for which we are legally responsible.
- Third-Party Services
This website may utilize third-party services—such as payment processing, logistics, website hosting, or other technical services—to support the sale of goods and the fulfillment of orders.
Such third-party services may be subject to their own terms of service, privacy policies, and other applicable rules. We cannot guarantee uninterrupted operation for services that are independently operated by third parties and are beyond our control.
However, nothing in these Terms shall preclude EZAVI LLC from being held liable for its own actions, the goods it provides, its contractual obligations, or its responsibilities regarding the selection and management of third-party services, as required by law.
- Limitation of Liability
EZAVI LLC shall fulfill its obligations regarding the sale of goods, order processing, and related services to the extent required by applicable law.
To the maximum extent permitted by applicable law, we shall not be held liable—beyond the scope prescribed by law—for losses directly resulting from a customer’s breach of these Terms, provision of incorrect information, failure to properly safeguard account credentials, or improper use of the website.
In the event of delays caused by circumstances beyond our reasonable control—such as natural disasters, major disruptions to transportation, failures of public infrastructure, or other events of force majeure—we will take reasonable measures to mitigate the impact and address the affected orders in a timely manner.
To the extent permitted by applicable law, we shall not be held liable—beyond the scope prescribed by law—for indirect or special losses that were not reasonably foreseeable and lack a direct causal link to our actions.
Nothing in these Terms shall exclude or limit any liability that cannot be excluded or limited under applicable law, including—but not limited to—product liability, liability for fraud, liability for intentional misconduct, or the statutory rights of consumers.
- Dispute Resolution
If you have any questions or disputes regarding products, orders, payments, delivery, or these Terms, we recommend that you first contact EZAVI LLC using the contact information provided on our website so that we may attempt to resolve the matter through friendly consultation.
If a dispute cannot be resolved through consultation, the parties may, in accordance with applicable law and the specific circumstances, pursue the following appropriate avenues:
Initiating legal proceedings in a court of competent jurisdiction.
Engaging in mediation or other alternative dispute resolution (ADR) procedures, provided that both parties have validly consented to such processes in accordance with the law.
Seeking assistance from consumer protection agencies or other relevant regulatory bodies, where applicable.
Nothing in these Terms shall be construed as requiring consumers to waive their rights to initiate legal action, file regulatory complaints, or pursue other non-waivable legal remedies.
- Governing Law and Jurisdiction
The interpretation and application of these Terms shall be governed by the laws applicable to the transactions between EZAVI LLC and the customer.
Disputes shall be resolved by a court or other competent authority having jurisdiction under the applicable law.
Where mandatory consumer protection laws in the customer’s place of residence apply to a transaction, these Terms shall not exclude or diminish the protections afforded to the customer under such laws.
Note prior to publication: EZAVI LLC should further specify the applicable governing law and dispute resolution jurisdiction based on its actual place of registration, principal place of business, primary sales markets, and the locations of its target customers.
- Severability
If any provision of these Terms is found by a court of competent jurisdiction or a relevant authority to be invalid, unlawful, or unenforceable, such provision shall be limited or severed to the extent necessary, and the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by applicable law.
- Changes to the Terms
EZAVI LLC may update these Terms to reflect business developments, adjustments to website functionality, or changes in applicable law.
Updated versions will be posted on this website. For any changes that require prior notice, consent, or other specific procedures under the law, we will comply with such legal requirements.
A customer’s continued use of the website following the effective date of any updates to these Terms does not affect the consumer rights to which they are entitled by law. 17. Contact Us
If you have any questions regarding these Terms of Service, product sales, order processing, payment arrangements, or intellectual property rights, please contact us using the contact information provided on this website.
Email: nickcarter@ezavishop.com
EZAVI LLC appreciates your trust. We are committed to providing clear product information, transparent one-time payment arrangements, and diligent, responsible customer service.